AuntyNowRequest care
● Why AuntyNow

Childcare should feel clear before you book.

AuntyNow helps families find verified caregivers by the hour, understand the cost upfront and follow every booking from request to completion.

A parent and child sharing a calm moment at home
Clear care, from request to completion.Lagos · Abuja
Good care starts with a plan

Plan ahead. Confirm with confidence.

Send a request, let our team review it, then approve your caregiver and price. A request is not a confirmed booking.

24h+

Short stays

Request a non-overnight session of 2–12 hours at least a day ahead.

48–72h+

Long-stay enquiries

48 hours for overnight or extended plans up to 48 hours. 72 hours for multi-day or new recurring arrangements. Reviewed planning, not instant confirmation.

Conditional

Emergency requests

Extra charges apply. Only in staffed service areas, subject to safety checks, caregiver acceptance and your confirmation. Availability is not guaranteed.

01

Know who is coming

Browse approved profiles. Our team checks suitability and asks a named caregiver to accept your schedule.

02

Know what you will pay

Review the caregiver, care price, service fee and any extra charges before approving and funding a proposal.

03

Know what happens next

Request, review, caregiver acceptance, parent confirmation, then care. Submission alone never secures a booking.

How it works

Request first. Confirm together.

Notice is measured from a complete, eligible request. Drafts and enquiries do not reserve care.

  1. 1
    Plan ahead

    Send a care request

    After account approval, share your schedule, verified location, children's ages and relevant care needs. Short stays need 24 hours’ notice.

  2. 2
    Reviewed, not instant

    The team checks your plan

    We review suitability, duties, travel and work/rest commitments, then invite a caregiver. Your preferred caregiver is not guaranteed.

  3. 3
    Both sides agree

    Approve your caregiver and price

    After caregiver acceptance, approve the itemised proposal and fund it before expiry. Only then is short-stay care confirmed.

  4. 4
    Prepare for care

    Agree the handover

    Follow confirmed care through journey, arrival and completion. Long-stay enquiries need a separate staffing plan before confirmation is available.

What it costs

Clear before you confirm.

Every booking is priced individually based on the caregiver, duration and support options you choose. You see the complete breakdown before payment.

Care+Service fee+Agreed extras=Your proposal

No hold at request submission

We hold funds only when you accept a valid caregiver-backed proposal. A wallet top-up does not secure care. Declined or expired unconfirmed requests carry no booking fee.

Emergency means conditional

Short-notice requests cost extra and need staffed coverage, a verified home and an accepting caregiver. The pilot accepts non-overnight short stays 4–under 24 hours ahead. Paying extra never guarantees care.

Long stays need a care plan

48–72 hours’ notice gives time to review separate shifts, rest and handovers. Long stays are enquiry-only in this release: no price, hold or confirmed care at submission.

Trust, made visible

Important details are checked, protected and recorded.

Trust is not one badge. It is a series of clear checks and records that help both sides know where they stand.

Explore trust & safety →
Identity and payout verification

Caregiver identity and bank-account details are reviewed before they can receive offers.

Private sensitive information

Identity, bank and next-of-kin details are kept out of the public caregiver profile.

Account-backed booking records

Booking status, timing and payment records live in the parent and caregiver accounts.

Information shared at the right time

Offers show the service area and a reviewed care brief. The exact address is released only after caregiver acceptance and the parent’s funded confirmation.

For families

Make room for the week ahead.

Plan your schedule, send a request and approve a caregiver-backed proposal before care is secured.

Plan your care →
For caregivers

Want flexible care work?

Set your rate and review each offer’s schedule, duties and pay. Travel only after parent confirmation.

Start your application →